Title
Pine Cliffs
Content
Overall, we found our break at Pine Cliffs to be most enjoyable. This was not our first time to go there and we would hope to return again in the future.
The resort has a good range of facilites, with many restaurant offerings and all the staff were very helpful at all times.
In addition, the service provided by Design
Holidays from the initial enquiry until the end of the holiday was excellent throughout.
Review Date
13/06/24
Review Author
Guest
Location
Buncrana
Rating
Cleanliness: 4/5
Service and Staff: 5/5
Comfort: 5/5
Location: 5/5
Value For Money: 4/5
Average: 4.5/5
Title
Adult family of 4 review
Content
The resort was perfect for my family with golf course and bicycle and car hire on site. Restaurant service was very slow especially in the evenings. Weve stayed in many 5 star resorts and the spa was one of the most expensive and the fish restaurant cost us 500 for 4 adults with minimal alcohol which included fresh line caught fish.
That said the residences were perfect for us and we ate breakfast on our patio and lunch in the resort. We had dinner once in villa moura on the marina which was nice and went to albufeira which wed not been to before but is somewhere for the young to party and not for adults looking for a nice dinner venue.
Beach was amazing and beach restaurant fantastic albeit hot at this time of year. Resort has a great lift down to the beach but the walk back if have accessibility issues likely to be a bit much e.g. my elder mum who uses a stick would not have been able to manage it.
Every one of the family would return again.
Review Date
05/08/23
Review Author
Kerry Dearden
Location
Drayton
Rating
Cleanliness: 5/5
Service and Staff: 3/5
Comfort: 4/5
Location: 4/5
Value For Money: 3/5
Average: 3.7/5
Title
Great resort
Content
A fantastic holiday from start to finish. Pine Cliffs is a great resort for a relaxing holiday. The accommodation and food are both first class and the facilities at the resort are second to none. Design Holidays as usual were excellent to deal with.
Review Date
06/09/16
Review Author
T Lightfoot
Location
Hemel Hempstead
Rating
Cleanliness: 5/5
Service and Staff: 5/5
Comfort: 5/5
Location: 5/5
Value For Money: 4/5
Average: 4.8/5
Title
Fab place
Content
I love pine cliffs, accommodation fab, surroundings fab! The one thing I would say is the choice of food for kids is not ideal with the same menu in all the restaurants except the buffet. Even if they varied it with 2 menus, but one is pretty poor.
Also the food has increased considerably in price meaning that even with half board it can be very expensive.
I still love it, but these are 2 points that they need to look at
Review Date
30/07/16
Review Author
Guest
Location
Edinburgh
Rating
Cleanliness: 5/5
Service and Staff: 4/5
Comfort: 5/5
Location: 4/5
Value For Money: 4/5
Average: 4.5/5
Title
Fantastic accommodation, in a fantastic setting.
Content
Apartments were top notch, the grounds were beautifully kept and had great facilities.
Food at times was excellent, but variety was needed, and kids menu pretty average. I am guessing this maybe due to main hotel still being shut.
Overall a great holiday and would probably return!
Regards
Andy
Review Date
20/06/16
Review Author
Andrew Rennick
Location
Edinburgh
Rating
Cleanliness: 5/5
Service and Staff: 3/5
Comfort: 4/5
Location: 3/5
Value For Money: 4/5
Average: 4/5
Title
August stay
Content
TV system is awful, basically didn't work for the whole stay, we asked for it to be sorted out but it wasn't.
Cleaning was on one occasion poor.
Some of furnishings and decor looking a bit tired.
Review Date
22/08/15
Review Author
Guest
Location
London
Rating
Cleanliness: 4/5
Service and Staff: 4/5
Comfort: 5/5
Location: 4/5
Value For Money: 3/5
Average: 3.8/5
Title
Pne Cliffs - Golf Residences
Content
Overall the resort is still excellent and offers exactly what we want. The resort has, however, become a victim of its own success. The main area of focus for me is that the infrastructure cannot cope with the number of people, ie queuing for breakfast and dinner, and the swimming pools just cannot cope with the volume of people in them. I fear that this will become worse with the addition of a further 70 rooms and families with only one further swimming pool and one additional restaurant. This is the one thing that may eventually stop me coming, as this year, I felt everything was just too busy. I appreciate this is what Sheraton wants in order to maximise revenue, but it is now making the customer experience diminish.
Other items on which to concentrate for the resort - If you have booked a half board package and use the transfer value in another restaurant, then that restaurant should be aware of this though their central database, TV through the internet is not stable enough if you want to watch TV, cleaning of the rooms need to be more thorough and the road train needs an overhaul in terms of timetable and please give it a suspension!
Review Date
28/07/15
Review Author
Guest
Location
Billericay
Rating
Cleanliness: 3/5
Service and Staff: 3/5
Comfort: 4/5
Location: 5/5
Value For Money: 3/5
Average: 3.5/5
Title
Fabulous resort
Content
A luxurious and fantastic holiday resort. Perfect for both adults and children. Amazing food, great service and gorgeous accommodation all within a fabulous setting. An all round top star holiday destination!
Review Date
30/06/15
Review Author
Guest
Location
Rating
Cleanliness: 5/5
Service and Staff: 5/5
Comfort: 5/5
Location: 5/5
Value For Money: 5/5
Average: 5/5